Case Study: Truly Global Complaint Tracking: Consolidating Into A Single Streamlined System

With $5.5 billion in global sales, Ecolab is the world's leading provider of cleaning, food safety, and health protection products and services for the foodservice, food and beverage processing, healthcare, and hospitality markets in more than 160 countries. Partnering with AssurX, they sought to consolidate their many isolated systems into a single, global quality platform everyone could use to effectively track and address customer feedback and complaints. Submitted by AssurX